Now Hiring - Director (High Risk Account Management), Portfolio Management Strategy in South Jordan, UT

Merrick Bank employees share in our mission to delight our customers and empower underserved consumers to achieve their credit goals. In return, we delight our associates; ensuring they are noticed, heard, appreciated and understand the importance of their role(s). For over 20 years, our Guiding Principles of; doing the right thing, putting the customer first, and Earn, Learn, Have Fun (aka E.L.F.), have defined who we are as an Employer of Choice. Give Yourself Credit, Work at Merrick!

The high risk account management director owns, manages and develops high risk account management strategies to achieve loss mitigation objectives. The strategies and treatments include, but are not limited to, high risk credit line decreases, inactive account closures and payment holds. This position requires analytical skills, strategic thinking, high risk account and exposure management knowledge, and an ability to balance risk/rewards objectively with customer-centric mindset.

Essential Functions:

• Owns, designs and manages high risk account management strategies to achieve loss mitigation objectives.
• Assesses and recommends changes to strategies, policies, practices and controls for Merrick credit portfolio.
• Develops quantitative risk framework and ensure these strategies drive strong financial performance and risk controls.
• Designs test and learn framework. Establishes ongoing review and monitoring of performance and profitability of the strategies.
• Works with risk oversight, lending operations and IT to support the launch and execution of the strategies with strong controls.
• Analyzes portfolio patterns and trends at granular segment level, and conducts data driven analysis using SAS and SQL to isolate high risk population.
• Manages necessary documentation and procedures consistent with an audited environment. Responsible for overseeing functional compliance with Bank policies, audit controls, and regulatory requirements.

Compliance with Laws & Regulations:

• Responsible for complying with all of the Bank’s internal control policies and procedures.
• Responsible for understanding and complying with all laws and regulations to which the Bank is subject.
• Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts.

Education and Experience:

• Master’s in quantitative discipline such as, Math, Computer Science, Physics, Economics, Statistics Machine Learning, Business Intelligence or Financial Engineering is required.
• Five (5) years of heavy analytics, statistics or equivalent experience in Credit Card Industry or Consumer Finance. Exposure in high risk control or exposure management programs is required.

Summary of Qualifications:

• Leader in white space thinking and ability to challenge the status quo
• Ability to balance strategic thinking and operational delivery
• Synthesizes insights across different sources into a comprehensive and holistic strategy
• High degree of comfort drawing well-supported insights from complicated datasets to influence and convey a point of view to the leadership team
• Self-motivated and organized; strong collaboration and teamwork skills; and a problem-solver oriented toward achieving results
• Proven ability to apply credit and risk principles toward business goals
• Candidate must be comfortable working hands-on with large analytical datasets to perform complex analysis and extract business insights
• Advanced understanding of SAS, SQL, SAS enterprise miner, or other decision tree software
• Familiarity with risk analytic techniques
• Ability to work across multiple lines of business and effectively prioritize tasks
• Excellent problem solving, attention to detail and the ability to work independently
• Excellent communication and interpersonal skills

Who is Merrick Bank? Founded over 20 years ago, Merrick Bank is a FDIC-insured Utah Industrial Loan Bank that originates loans with the benefit of low-cost deposit funding. Merrick Bank had $4.5 billion in assets and $3.1 billion in deposits as of March 31, 2021. Merrick Bank operates four main business lines: Credit Cards, Recreation Lending, Personal Loans and Merchant Acquiring.

Our Valued Employees are provided generous benefits, including:

• Competitive Pay
• Benefits Package -Medical, Dental and Vision (plus much more)
• 401(k) Plan with Company Match
• Short & Long Term Disability
• Group Life and AD&D Insurance
• Paid Vacation, Holidays, and Personal Days
• Employee Events, including Employee Appreciation Day, Holiday Party, etc.
• Tuition Reimbursement Program

Candidates must have unrestricted authority to work in the United States without sponsorship.

Merrick Bank is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic.
Merrick Bank will do a thorough background check for all hires. The EEOC Law poster is available here: [please apply online] Please go to our website [please apply online] to apply and learn more about our company.

Job Type: Full-time

Schedule:

• 8 hour shift

Work Location: One location